Effective mindful communication is for me an immense competitive advantage!

I highly recommend Alexander's training and coaching because he is authentic, knows his stuff, and will make you stronger.

As a global quality auditor, I say thank you to Alexander for helping make my job easier and my relationships more resilient. I highly recommend Alexander's training and because he is authentic, knows his stuff, and will make you stronger.

I was intrigued when offered an English interpersonal communication seminar series. Did I need something like that? My international communication skills seemed fine to me. I accepted because I was interested in the topic and curious. I am so glad I did! Alexander brings complex (and sometimes “dry”) ideas to life so that they speak to you and inspire you to ‘update’ your habits. He made it easy and fun for me to apply key insights and tools - from Jung to transaction analysis - to challenging communication situations, at work and at home.

Some of the many reasons I value and recommend Alexander as a trainer and coach are:

  • He picks you up where you are by aligning what he trains and coaches to practicing the on-the-ground challenges you live in your work- and home-world.
  • Not only are his explanations clear be he systematically trains through examples, he translates complex material into small steps you can master one by one.
  • He builds the seminars sessions around breaking down real communication situations into alternative ways of thinking, feeling, and acting.

As a result, I better recognize and de-escalate conflicts, am less stressed, more resilient, more mindful, and more at ease. That’s great for me, and for the people around me. Thank you!

I highly recommend Alexander to anyone wanting to improve their communication outcomes and /or private and professional relationships! I particularly recommend these seminars to all managers who define and achieve their goals through communicating. In today's complex tumultuous work-world, effective mindful communication is an immense competitive advantage and a key lever for international interdisciplinary cooperation.

International quality auditor ... Germany

Not only did I totally enjoy it, I still profit from it at work and at home!

I highly recommend Alexander for training in the West and in the East when communication counts!

While a senior China-wide key-account manager for a German company, my team and I enjoyed three two day inward-bound communication psychology workshops from Mr Harmsen in Shanghai. Not only did I enjoy them, I still profit from them at work and at home! I am still successfully using many of the methods and concepts to help me connect and communicate better.

Alexander Harmsen’s training taught me a profound way to approach customers and emotionally challenging communication situations (handling objections, diplomatically handling diverse, sometimes difficult, personalities). I couldn’t agree more with Alexander’s motto: USING WORDS BETTER. This statement is a reminder that using the right words is key to private and business communication. It is the foundation for Alexander training us to better and more quickly connect with people by:

  • Becoming conscious of, and sensitive to, people’s rational and emotional preferences or behavioral styles.
  • Mastering systematically asking more better questions to pace and lead different behavioral styles and stages in the sales process.
  • A reflective focus on the power of words and selecting the right ones to better avoid misunderstandings and strengthen relationships.

Alexander has learned to adapt some western ideas to the Chinese culture. It was a pleasure experiencing him doing so while we profited from much that helps me and my staff strengthen the relationships and reputations we need for success. I highly recommend him for training in the West and in the East when communication counts!

Senior Key-account Leader ... China and South Korea

The communication insights and skills I learned help me connect to others and establish the trust to stay connected.

I highly recommend Alexander Harmsen’s communication training for all serious high-level sales professionals.


I was interested when my then head of international sales offered a sales communication seminar. I went without a clear goal and with the hope that something new, something different (and better) than the usual sales training would happen. I was positively surprised and my hope was fulfilled. This wasn’t the usual - and I have attended many - surface focused ‘sales tips’ seminar. Instead, the ideal I have of myself as a salesman and the profession as a whole was strengthened and expanded. Alexander’s seminar focused on sustainable human sales relationships.

I left with skills and a strengthened awareness for seeing and treating the customers and ourselves as eye-level partners in a shared process rather than reducing them to an ‘outlet,’ or buyer. We experienced and trained powerful ways of understanding and positively influencing the how and whys of my and my customer’s behavior and needs throughout the sales process. Ways that help me and my customers and business partners feel more at ease and more motivated to reach our individual goals working together. Ways that I continue to use and expand.

I very much enjoyed the climate in the working group. Alexander managed to get a group of key account managers active in different sectors feel that they were doing something together and not just being present. He respected every question and detour and got through all the material without sacrificing time or quality. I felt very engaged and involved the whole time.

Everything I trained, such as really understand the conversation partner, applies to my success as a salesman, and to my new role discussing and negotiating business partnerships. The communication insights and skills I learned help me connect to others and establish the trust to stay connected. They are especially helpful outside my home culture, such as in Asia.

From a professional perspective, I was delighted that it became clear in the training that selling is not just ‘selling,’ but that it is an art and science of relationships and cooperation." Many salespeople, unfortunately, do not realize this and only see the number behind the customer.

Multinational OEM Sales Director ... Germany

Alexander is the best language trainer you can have, period.

I strongly recommend him to anyone who needs to up their English for high-level professional or political communication.

With every sentence, Alexander Harmsen shows how constructive and appreciative communication can be. His extremely rich background, connecting many disciplines, fascinates. He is uniquely able to vividly simplify complex material. It is impossible not to learn from him. As a colleague, I take my hat off to him.

Before collaborating with Alexander on an international project, I found him when I needed to quickly improve my rusty school English to leading professional development workshops for international teams. I didn’t have much time and I didn’t have much hope. Working with Alexander was a real pleasure and the results speak (write) for themselves). Call him … you won’t regret it.

He is the best language trainer you can have, period. I know because you could say I have tried every type of language training. Why is he the best? English training with Alexander is so much more than just ‘language’ training. He is the first person in my not so short life who created in me the relationship to language that I needed to learn well and enjoy it. Alexander takes you into the language in a way I have never and since experienced. His breadth and depth of knowledge let him take you on a journey from how language works to a learning process that fits this like a glove. All the while energizing the process and joining you at eye level in the world you need to live in and express in English.

The result is the network connections your brain needs for the learning to stick! The magic was for me the key to within ten months of bi-monthly two-hour sessions being able to lead multi-day workshops in English. Thank you! I recommend Alexander Harmsen to anyone who needs to up their English for high-level professional or political communication. There is no one better!"

Senior International Trainer ... Switzerland

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